Field Service & AMC
Complaint → visit → invoice
Who it’s for. AMC and service firms: lifts, HVAC, fire, CCTV, RO, solar, pest control.
- Assets and AMC contracts with planned maintenance visits generated for you
- Complaints by phone, WhatsApp or an asset’s QR code, with SLA clocks
- Dispatch board to assign jobs by skill, area and the day’s load
- Technician phone app: check-in at the site, checklist, photos, service report on WhatsApp
- Repair quotes with approval, GST invoices and contract renewals
Apps included
- Field Service & AMC office app
- My jobs (technician)
- Customer portal
Roles
- Owner
- Service manager
- Coordinator
- Accounts
- Technician
- Customer